Shipping policy

🕒 Order Processing & Dispatch

Once you place an order, orders are ready to ship within 24 business hours after confirmation.

As soon as it's shipped, we'll send you an email with the tracking details so you can follow its journey to you.

Order Processing Timing

Occasionally, delays may occur due to:

  • High order volumes
  • Courier partner issues
  • Government/public holiday
  • Act of God 

But rest assured, our team always strives to dispatch orders on time.

Where We Ship

We deliver all across India! You can check if we ship to your locality by selecting your location at checkout.

Shipping Charges

Shipping charges are inclusive in product MRP.

A shipping charge of ₹99 is applicable for remote locations such as North Eastern & Remote regions.
However, free delivery is available on orders above ₹3,499, these North Eastern & Remote regions like: 

    • Jammu & Kashmir, Ladakh
    • Assam, Arunachal Pradesh, Manipur, Meghalaya, Mizoram, Nagaland, Sikkim, Tripura, Andaman and Nicobar Island.

 

Delivery Timelines

Metro delivery: 3–5 business days after dispatch
Other locations: 4–7 business days after dispatch
Remote locations: 4–7 business days after dispatch

Express Shipping

Same-day delivery available within 2 km of Lokhandwala, Andheri West, Mumbai - 400053.

📦 Delivery Attempts & RTO (Return to Origin)

Our courier partners will make 3 delivery attempts.

  • After three unsuccessful delivery attempts due to customer unavailability or any related reason, the order will be returned to us and will be chargeable ₹199 (again).  

📩 Need Help or Delivery Confirmation?

Contact Details

  • WhatsApp Support: +91 99874 41689
  • Email: infoayraa25@gmail.com
  • Instagram: @ayraaclothing

Our Address

Office No. 68, 1st Floor, 4th Cross Lane,
Lokhandwala Market, Andheri West,
Mumbai, MH 400053

Support Hours

Support Hours: Monday to Sunday, 12:00 PM – 6:00 PM. Replies are usually checked twice daily. 

Things You Should Know

We proudly ship with Shipmozo – the company that makes the process easier.

Shipmozo makes it easier and eliminates all this kind of thing, and helps us make the customer experience smooth.

All our products go through quality checks for manufacturing defects, stains, and extra threads so you have a good experience ♥️

But sometimes, their delivery agent has… creative excuses. Like:

“Customer's house was locked.” (Even when you were literally waiting at the door 🪬)

“Customer's phone unreachable.” (While you were scrolling Instagram on full signal sitting at your home 📱)

Or the classic: “Undelivered due to unforeseen reasons.” (Translation: Bro just didn't feel like it).