Shipping policy
🕒 Order Processing & Dispatch
Once you place an order, orders are ready to ship within 24 business hours after confirmation.
As soon as it's shipped, we'll send you an email with the tracking details so you can follow its journey to you.
Order Processing Timing
Occasionally, delays may occur due to:
- High order volumes
- Courier partner issues
- Government/public holiday
- Act of God
But rest assured, our team always strives to dispatch orders on time.
Where We Ship
We deliver all across India! You can check if we ship to your locality by selecting your location at checkout.
Shipping Charges
Shipping charges are inclusive in product MRP.
A shipping charge of ₹99 is applicable for remote locations such as North Eastern & Remote regions.
However, free delivery is available on orders above ₹3,499, these North Eastern & Remote regions like:
- Jammu & Kashmir, Ladakh
- Assam, Arunachal Pradesh, Manipur, Meghalaya, Mizoram, Nagaland, Sikkim, Tripura, Andaman and Nicobar Island.
Delivery Timelines
Your order is expected within 3-7 business days after being placed.
For remote areas, delivery timelines may range between 4–7 working days.
Express Shipping
Same-day delivery available within 2 km of Lokhandwala, Andheri West, Mumbai - 400053.
📦 Delivery Attempts & RTO (Return to Origin)
Our courier partners will make 3 delivery attempts.
- After three unsuccessful delivery attempts due to customer unavailability or any related reason, the order will be returned to us and will be chargeable ₹199 (again).
📩 Need Help or Delivery Confirmation?
Customer support available from Monday to Sunday, 12:00 PM – 6:00 PM.
During major festivals, we do our best—but with the festive rush, things can take a little longer than usual.
Things You Should Know
We proudly ship with Shipmozo – the company that makes the process easier.
Shipmozo makes it easier and eliminates all this kind of thing, and helps us make the customer experience smooth.
All our products go through quality checks for manufacturing defects, stains, and extra threads so you have a good experience ♥️
But sometimes, their delivery agent has… creative excuses. Like:
“Customer's house was locked.” (Even when you were literally waiting at the door 🪬)
“Customer's phone unreachable.” (While you were scrolling Instagram on full signal sitting at your home 📱)
Or the classic: “Undelivered due to unforeseen reasons.” (Translation: Bro just didn't feel like it).